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Librarian Help: I need an item but the Library does not have it.  What can I do?

WPPL has membership agreements with two local libraries: 
Orange County Library System and Maitland Public Library.


  WPPL can also obtain books and
articles from libraries nationwide.
 

   To learn more, choose an option to the right.
 

 The item is checked out.  Can I reserve it?

 The item is checked out and I need it NOW

 WPPL does not own this item but it's brand new

 WPPL does not own this item.  It's more than one year old

 I need an article from a magazine/newspaper

 How can I find out which libraries own materials?

 

 

  The item is checked out.  Can I reserve it?
 
     Yes.  This can be done online, over the phone, or by visiting the Library.  You must be a full-service card holder.
 
  The item is checked out and I need it NOW.
 
    Check the catalogs of the Orange County Library System and/or Maitland Public Library.*  WPPL residents can visit either library and check
    out all materials except for magazines/newspapers and Reference books.  Materials will not be held - you must visit the appropriate library
    and locate items in the stacks.  Present your WPPL library card and identification to apply for a card with those libraries.

 
  WPPL does not own this item but it's brand new.
 
    Full service card members can request that we purchase the item for our collection.  You can do this online, by phone, or by visiting
    the Library.

    Also, check the catalogs of the Orange County Library System and/or Maitland Public Library.*  WPPL residents can visit either library and
    check out all materials except for magazines/newspapers and Reference books.  Materials will not be held - you must visit the appropriate
    library and locate items in the stacks.  Present your WPPL library card and identification to apply for a card with those libraries.
 

  WPPL does not own this item and it's more than one year old.

    We can obtain books from any library in Florida and nationwide.  This is called an "interlibrary loan" (ILL).  ILLs take about two weeks to 
    arrive, depending on the lending library.  If we obtain it from a nearby library, the arrival time should be less.  Items are usually checked out
    for 2 - 4 weeks.  Renewals: we will contact the lending library, however not all libraries allow renewals.  You can fill out an ILL form online,
    by phone, or by visiting WPPL's Reference Desk on the first floor. Your account must be in good standing before you can request an ILL.

    If you need the book sooner, consider checking the catalog of the Orange County Library System and/or Maitland Public Library.*  WPPL
    residents can visit either library and check out all materials except for magazines, newspapers and Reference books.  Materials will not be
    held - you must visit the appropriate library and locate items in the stacks.  Present your WPPL library card and identification to apply for
    a card with those libraries.
 

   I need an article from a magazine/newspaper.

    You can find articles by searching our electronic databases.  Databases are online collections of articles and info from popular and scholarly
    journals, newspapers and other reference works. 
Users must be a resident of the City of Winter Park and have a  library card.  Click here to
    begin searching or here to learn how to use the databases.

    If you are unable to locate the full-text of the article in the databases, we can obtain the article through an interlibrary loan.  You can fill out
    an ILL form online, by phone, or by visiting WPPL's Reference Desk on the first floor.  Your account must be in good standing before you can
    request an ILL.
 
   How can I find out which Florida and out-of-state libraries own materials?

    We use a service called WorldCat, a catalog that provides the holdings of all libraries worldwide.  You can use a simple version of it by
    visiting here. You will be directed to type in your zip code, etc. for exact locations.  For assistance in obtaining materials from those libraries,
    refer to an earlier entry above.
 

* WPPL Reference Librarians are happy to search the catalog for you to check availability of items.


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Winter Park Public Library -- 460 E. New England Ave.-- Winter Park, FL 32789 -- (407) 623-3300.